Terms of Service

Last Updated: [Oct 1st, 2025]

Welcome to Artemis Beauty Supply! The terms “we”, “us” and “our” refer to Artemis Beauty Supply. Artemis Beauty Supply operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our online store is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (these “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy and Return & Refund Policy. If you do not agree, you may not access or use our Services.

1. Access and Account

You must be at least the age of majority in your province or territory of residence (18 or 19, depending on jurisdiction) to use our Services.
You agree to provide accurate, current, and complete information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Our Products

We strive to display products accurately, but colors, sizes, or appearance may vary depending on your device.
Product descriptions and availability are subject to change without notice.
We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order.
Orders are only considered accepted once payment has been processed and confirmed.
Once accepted, orders may not be cancelled. Please review carefully before submitting.
Purchases are for personal, non-commercial use only. Resale without authorization is prohibited.
Returns and refunds are subject to our Return & Refund Policy.

4. Prices and Billing

Prices are listed in Canadian dollars (CAD) and are subject to change without notice.
Prices do not include taxes, shipping, handling, or duties unless stated otherwise.
Promotions or discounts may have separate terms that apply.
You agree to provide valid and up-to-date payment and billing details.

5. Shipping and Delivery

Orders are processed within 1–5 business days unless otherwise noted.
We ship via trusted carriers such as Canada Post, UPS, or FedEx.
Delivery times are estimates and not guaranteed. We are not responsible for carrier delays, customs processing, or events beyond our control.
Risk of loss and title pass to you once the order has been handed to the carrier.

6. Final Sale Items

For hygiene and safety reasons, the following are non-refundable and final sale:

Unsealed liquids, gels, creams, and aerosol products
Hair extensions
Mannequin
Gift cards and promotional item
Used tools

7. Intellectual Property

All content on our website — including text, graphics, images, logos, product names, designs, and trademarks — is the property of Artemis Beauty Supply or its licensors and protected by Canadian and international intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written consent.
All rights not expressly granted are reserved.

8. Third-Party Tools and Links

We may provide access to third-party tools and services “as is” without warranties.
Our site may contain links to third-party websites. We are not responsible for their content, practices, or policies.

9. Relationship with Shopify

Our store is hosted by Shopify. While Shopify provides the e-commerce platform, all purchases are made directly with Artemis Beauty Supply. Shopify is not responsible for your orders, returns, or product use.

10. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using our Services, you consent to our data practices.

11. Feedback

If you submit reviews, suggestions, or other feedback, you grant us a worldwide, royalty-free license to use and share that content for promotional or operational purposes.

12. Errors, Inaccuracies, and Omissions

Occasionally, our site may contain errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct errors, update information, or cancel orders without prior notice.

13. Prohibited Uses

You may not use our Services for unlawful purposes, to violate rights, to distribute malware, or to interfere with the operation of our store. We reserve the right to suspend or terminate accounts engaged in prohibited conduct.

14. Termination

We may suspend or terminate access to our Services at our discretion, without prior notice, for violations of these Terms or for misuse of our Services.

15. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied, unless otherwise stated in writing.

16. Limitation of Liability

To the maximum extent permitted by law, Artemis Beauty Supply shall not be liable for indirect, incidental, punitive, or consequential damages, including lost profits or lost data, arising from your use of our Services or products.

17. Indemnification

You agree to indemnify and hold harmless Artemis Beauty Supply and its affiliates from any claims, damages, or expenses arising out of your misuse of the Services or violation of these Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. You consent to the exclusive jurisdiction of the courts located in Ontario, Canada.

19. Changes to Terms

We may update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of those changes.